Terms of Service & Accessibility

By accessing or using the website at gigasphereusa.com or engaging any IT consulting, managed infrastructure, or cloud services provided by GigaSphere USA ("GigaSphere," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not access or use our website or services.

GigaSphere USA provides enterprise IT management, cloud infrastructure configuration, consulting, and technical support. Specific service deliverables, operational parameters, and pricing are governed by individual Master Services Agreements (MSAs), Statements of Work (SOWs), or Service Level Agreements (SLAs) executed between GigaSphere USA and client organizations. In the event of a conflict between these Terms and a signed MSA/SOW, the signed MSA/SOW shall control.

When using our website, client portals, or managed infrastructure, you agree not to:

• Violate any applicable federal, state, or local laws or regulations.
• Introduce malicious code, viruses, ransomware, or attempt unauthorized access to any system, server, or network managed by GigaSphere USA or its clients.
• Interfere with or disrupt network security, access control protocols (such as required VPN and MFA authentication), or server performance.
• Reverse engineer, decompile, or misuse any proprietary software, tooling, or automation scripts provided as part of our services.

GigaSphere USA is committed to ensuring digital accessibility for individuals of all abilities.

4.1 Accessibility Standards

We strive to align our website and client-facing digital interfaces with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and comply with the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and applicable state accessibility statutes.

4.2 Accessibility Measures & Feedback

Our site incorporates semantic HTML, standard text contrast ratios, keyboard-navigable structures, and screen-reader compatibility. If you encounter accessibility barriers or experience difficulty accessing any part of gigasphereusa.com, please reach out to us:

• Email: registration@gigasphereusa.com
• Response Time: We aim to review and respond to accessibility feedback within five (5) business days.

All website content, logos, branding, source code, design elements, whitepapers, and documentation displayed on gigasphereusa.com are the exclusive property of GigaSphere USA or its licensors and are protected by United States and international copyright, trademark, and trade secret laws. Unpermitted reproduction or distribution is strictly prohibited.

Third-party marks (e.g., AWS, Microsoft Azure, Google Cloud Platform) belong to their respective owners.

Except as expressly set forth in a signed written agreement, the website and all services are provided on an "as is" and "as available" basis without warranties of any kind.

To the maximum extent permitted by applicable law, GigaSphere USA disclaims all warranties, express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that website operation will be uninterrupted, error-free, or free of viruses or other harmful components.

To the fullest extent permitted by U.S. law, in no event shall GigaSphere USA, its affiliates, officers, directors, employees, or agents be liable for any indirect, consequential, incidental, special, or punitive damages (including loss of profits, data loss, business interruption, or system failure) arising out of or in connection with your use of the website or services.

You agree to defend, indemnify, and hold harmless GigaSphere USA and its officers, directors, employees, and agents from and against any third-party claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of your misuse of the site/services, violation of these Terms, or infringement of any intellectual property or privacy right.

• Governing Law: These Terms and any disputes arising out of them are governed by and construed in accordance with the laws of the State without regard to conflict of law principles.
• Binding Arbitration: Any legal dispute, controversy, or claim arising out of or relating to these Terms or our services shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
• Class Action Waiver: You agree that all disputes must be resolved on an individual basis, and you waive any right to bring or participate in a class action, collective action, or representative proceeding against GigaSphere USA.

Our website and services interface with third-party cloud platforms (including AWS, Azure, GCP). GigaSphere USA does not exercise control over external sites or third-party web services and assumes no responsibility for third-party software, availability, or privacy practices.

We reserve the right to modify these Terms at any time. Changes will take effect immediately upon posting to https://www.gigasphereusa.com/terms. Your continued use of the website or services following an update constitutes acceptance of the modified Terms.

For questions regarding these Terms or our legal policies, please contact:

GigaSphere USA
Email: registration@gigasphereusa.com
Phone: 412-218-8751