Privacy Policy

GigaSphere USA ("GigaSphere," "we," "our," or "us") is committed to protecting the privacy and security of personal information entrusted to us by our clients, employees, contractors, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at gigasphereusa.com or engage with our services.

GigaSphere USA operates across the United States providing cloud infrastructure, managed services, and IT consulting.

We process personal information in accordance with applicable federal and state privacy laws in the United States, including but not limited to:

• U.S. State Consumer Privacy Laws
• Children's Online Privacy Protection Act (COPPA)
• General Data Protection Regulation (GDPR), where applicable to individuals in the European Economic Area (EEA) interacting with our U.S. operations
• Applicable federal and state employment, tax, and labor laws

3.1 Information You Provide Directly

• Contact & Communication Details: Name, email address, phone number, physical address, and job title submitted through contact forms, sales inquiries, or support ticket systems.
• Business Information: Organizational and technical details provided when setting up or using our cloud infrastructure services.
• Employment-related information: for employees, contractors, and consultants (governed by employment agreements and our Employee Handbook).

3.2 Information Collected Automatically

• Browser type, operating system, and device information
• IP address and approximate geographic location
• Pages visited, referring URLs, and navigation patterns
• Cookies and similar tracking technologies

3.3 Information from Third Parties

• Cloud Platform Logs: Telemetry and usage metrics from cloud services we manage (e.g., AWS, Microsoft Azure, Google Cloud Platform).
• Background Check Services: Employment verification and background screening reports (collected with your prior authorization).

We use personal information for legitimate business purposes, including:

• Operating, maintaining, and provisioning our cloud infrastructure and IT consulting services.
• Responding to support tickets, general inquiries, and sales leads.
• Onboarding, managing, and compensating employees and independent contractors.
• Administering payroll, health benefits, and tax compliance with the Internal Revenue Service (IRS) and state tax authorities.
• Performing security monitoring, fraud prevention, and vulnerability audits.
• Complying with legal subpoenas, court orders, and regulatory obligations.
• Analyzing website performance and enhancing user experience.

GigaSphere USA maintains administrative, technical, and physical security measures to protect personal data:

• Encryption: Data in transit and at rest is secured using industry-standard encryption protocols.
• Access Controls: Strict role-based access control (RBAC) ensures personnel only access data required for their job duties.
• Network & Remote Access Security: Secure Virtual Private Network (VPN) with multi-factor authentication (MFA) is required for remote administration of systems and client networks.
• Cloud Infrastructure Standards: Data is stored on enterprise-grade cloud providers (AWS, Azure, GCP) hosted within U.S. data centers.
• Audits & Vulnerability Management: Regular internal and third-party security audits are conducted to assess systems against established security benchmarks.

In the event of a security incident resulting in unauthorized access, alteration, or disclosure of personal information, GigaSphere USA maintains an incident response plan:

• We will investigate and contain the incident promptly.
• We will notify affected individuals, corporate partners, and regulatory authorities (including state Attorneys General where required) in accordance with applicable state data breach notification laws.

We do not sell your personal information for monetary consideration. We may disclose personal information in the following circumstances:

• Service Providers & Vendors: Trusted third parties who perform business functions on our behalf (e.g., cloud hosts, payment processors, HR/payroll platforms, legal advisors), under strict confidentiality obligations.
• Legal Compliance: When required by law, subpoena, warrant, or court order, or to protect the rights, property, and safety of GigaSphere USA, our clients, or the public.
• Business Transfers: In connection with a corporate reorganization, merger, acquisition, or sale of company assets.
• Consent: With your explicit consent for any other purpose not described herein.

Our site uses cookies, tags, and local storage to run essential site functionality and analyze web traffic:

• Essential Cookies: Necessary for site functionality and security.
• Performance & Analytics Cookies: Help us evaluate traffic patterns and page engagement.

You may adjust your browser settings to decline or clear cookies. You can also utilize automated opt-out signals such as Global Privacy Control (GPC).

Personal data is retained only as long as necessary to fulfill the operational purpose for which it was collected, resolve legal disputes, and satisfy statutory record-retention duties (such as IRS tax requirements for payroll and vendor records). When no longer needed, data is destroyed or permanently anonymized.

Depending on your U.S. state of residence, you may have specific rights regarding your personal information:

• Right to Know / Access: The right to request details on the categories and specific pieces of personal information we have collected about you.
• Right to Delete: The right to request deletion of your personal data, subject to legal retention exceptions.
• Right to Correct: The right to request correction of inaccurate personal information.
• Right to Opt-Out of Targeted Advertising / Sale / Sharing: The right to direct us not to "sell" or "share" your personal information for cross-context behavioral advertising. (GigaSphere USA does not sell personal data).
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

How to Submit a Privacy Request

To exercise your rights, please submit a request to us via:

• Email: registration@gigasphereusa.com
• Web Form / Contact: https://www.gigasphereusa.com/contact

We will verify your request using information associated with your account or interactions with us before fulfilling your request.

Our solutions incorporate enterprise cloud infrastructure, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). Data processed on behalf of clients is stored primarily in U.S.-based cloud regions. Third-party platform privacy policies govern their respective software components.

Our website and services are intended solely for businesses and adults aged 18 and older. We do not knowingly collect personal data from children under 13 (or under 16 without affirmative authorization) in compliance with COPPA. If we learn we have inadvertently collected personal data from a minor, we will delete it immediately.

We reserve the right to revise this Privacy Policy at any time. Updated versions will be posted to https://www.gigasphereusa.com/privacy with a revised "Last updated" date. Continued use of our website or services following an update indicates your acknowledgment of the revised terms.

If you have questions, comments, or privacy requests regarding this policy, please reach out to us:

GigaSphere USA
Email: registration@gigasphereusa.com
Phone: 412-218-8751